Have Questions About Tandem?

We have the answers you are looking for. Here are the most commonly asked questions from families looking to hire a child care provider through Tandem.

As a family, do I need to sign up for a debit card in order to use Tandem services?

Do your babysitters and nannies help with schooling as well?

How do I request a child care provider that works with children with special needs?

How do I know that the babysitter or nanny I book will be reliable and show up?

How is Tandem different from other babysitting and nannying services like care.com or sittercity.com?

How can I trust who is taking care of my child?

Can I get a babysitter or nanny if I stay at home?

How do you vet and background check your babysitters, nannies, and tutors?

Should I hire a child care provider to come into my home during COVID-19?

Didn’t find the answers to your questions here? Email us at support@join-tandem.com

Tandem is a free marketplace for childcare connecting families with reliably-vetted providers, and offering quality jobs to users for long lasting relationships